2015 IEEE 7th International Memory Workshop, May 17, 31st International Conference on Massive Storage Systems and Technology, June 1, 29th International Conference on Supercomputing, June 8, Helping the world harness the power of data, Help discover the next big thing in storage. Commercial Products; Ask a Question; Register Product; Forums; About Us. Do you happen to know if WD is handling its HGST line of drives under another website for activating the 5-year warranty? It means a hard disk bought in January 2010 but manufactured in August 2009, will have its warranty time calculated from August. Leading hard drive manufacturers like Seagate and Western Digital (WD) offer a limited warranty of 5 or 3 years. Register your SanDisk product; All of these can be viewed under your "My SanDisk" Create a New Account. I went to the Western Digital site to register my drive and after entering the serial number, the registration confirmation indicated that my warranty is for 1 year. Your email address will not be published. Western Digital's warranty does not cover Products which have been received improperly packaged, altered, or physically damaged. Select your Product (Internal or External HDD), category as Warranty & Replacement and input hard drive serial number. Can I Turn Off Orange and Green dot in iOS 14 on iPhone? Thanks Mayur, It helped me a lot!! and that Western Digital will process and store the information, including any updates to my information, By clicking on "Continue", I represent that I understand and agree to the Terms of Use and that the information submitted in this form will be transmitted to Thank you. Products will be inspected upon receipt. COVID-19 Communication Updates: Western Digital Customer Support. Hi, I’ve updated the links for warranty registration and to check the warranty status. Locate the serial and model number of your WD hard drive. WD offers an easy way that allows users to update the warranty of their HDD online, thus to calculate it from the date of purchase. Mayur Agarwal is the founder and editor-in-chief of WebTrickz. Your email address will not be published. Thanks again. Channel partners have been sent a letter from SelectWD explaining this, which says Caviar Black and Scorpio Black drives will continue to enjoy a five-year warranty. Therefore, if you have any warranty concern in future or you want to replace the drive then you need to share proof of purchase so that we can verify the warranty and help your accordingly. Register online for a new account at WD or log in if you already have one. Refer: https://community.wd.com/t/how-does-one-register-hgst-hdds-buyers-remorse-is-setting-in/227030/3. Here is the text from WD’s email of 5 June 2020: “Please be informed that we do not update warranty on the HGST drives and these drives cannot be registered under the support portal account. Check WD Hard Drive warranty status here. COVID-19 Communication Updates: Western Digital Customer Support. Step 1- Enter the country/region where replacement hard disk drive will be shipped. Visit the registration page and fill in all the required entries. Attach a picture or a scanned copy of your purchase receipt (jpg, jpeg, or gif formats only, max 1.5 MB). ), Your email address will not be published. You will then receive a response about the status of your email. I couldn’t find any source to register HGST drives. 0G0123-1. Wait for a day or two for Western Digital staff to verify the information and update the warranty accordingly. Store. 4. I asked Western Digital if they could upgrade my warranty to date of purchase, and they indicated (as you noted above) that I should be able to get warranty service for five years from the purchase date with a proof of purchase. HGST Careers >>, Can't find what you need? To find your WD hard drive serial number download SIW and run it. All Possible Information of Each Service Station If there ever is a question we will ask for a copy of your purchase invoice. . and stored by Western Digital in the USA and other countries outside of the European Economic Area in accordance with the Western Digital Privacy Statement. Thank you so much for the quick help, Mayur! It means a hard disk bought in January 2010 but manufactured in August 2009, will have its warranty time calculated from August. Enter “Update warranty” in the subject line under Question Data. To do so, you need to have a proof of purchase, i.e. Save my name, email, and website in this browser for the next time I comment. 5. Enter your First Name, last Name, Valid Email ID, Country, Valid Phone or Mobile Number, Serial Number of your WD My Passport Ultra Hard Disk Drive (which will be printed on back of your HDD), purchase date of the product as on Invoice, Select Place of Purchase. Verify Warranty Status-If your part number ends -1, i.e. How to Turn Off Double Tap to take Screenshots on iPhone, How to Remove Truecaller as Default Calling and Messaging app, How to Stop Shortcuts from opening in iOS 14 on iPhone, How to See Message Requests in New Messenger. Guide on How to Register WD My Passport Ultra Warranty. However, we do not require you to register for any of our products. After registering, the only option provided on the WD site is to extend the warranty for one additional year for $24.95. 3. Please click here. Thank you again, Mayur. 0G0123-1. Step 1- Enter the country/region where replacement hard disk drive will be shipped. click here. -if your drive does not have a serial number please Please enter your serial number(s) in the box below ; Serial numbers can be separated by spaces, comma, semicolon, or colon; Maximum of 150 serial numbers can be allowed. I think you will be able to claim the full warranty with the original receipt. TVI DVR; TVI DVR-104 Firmware The latest firmware V3.4.88_180312 for the TVI DVR-104. Please Western Digital Singapore Service Center & Repair (Centre) Drivers, Near Locations, Warranty Registration, My Passport, Data Recovery Software with Some Essential Information Like Contact Numbers, Service Center Near Your Location, Service Hours, Booking, Repair Timings, Warranty and Many Other Contact Provisions. Click Continue, then you will receive an auto-response email from WD. HGST: Hard Disk Drive Support home page - latest downloads, utilities, installation manuals, specifications, and technical information to support your HGST hard disk drive. The best part is that they updated my warranty for the next 5 years which actually was less than 3 years. Warranty Services. Contact Support >>. Step 2 indicates \”visit this page,\” but does not provide an active link. You will then receive an email with a confirmation link. -If your part number ends -1, i.e. WD Registration is required for -1 Part numbers. Select the appropriate option from dropdown list I am not a business or I am registering on behalf of a business. Product registration Warranty and RMA Questions The Corsair User Forums > Customer Service > Warranty ... Our memory has a lifetime warranty but other products warranty will vary depending on the product. About Us; Investor Relations; Newsroom; Careers; Contact. That’s it you are done registering your WD My Passport Ultra Hard Disk Drive. Can you please provide the link to the WD page for updating the warranty termination date? As a Technology enthusiast and an Internet addict, he loves sharing useful How To’s and Tips & Tricks. Confirm that you are not a robot by solving the captcha and click on submit button to register. payment receipt or bill. Step 2- Enter the serial number of the drive into the Serial Number field. contact support. I bought the drive on 28 May 2020. When I go to this website, https://www2.hgst.com/portal/site/en/support/warranty/, it tells me that the warranty is valid but only for 5 years from its date of manufacture (5 Jan 2019). WD Registration is required for -1 Part numbers. 2. It seems that my HGST drive, which is labeled as Western Digital DC HC510, does not register on that website. How to Reply to a Specific Message on Instagram, How to restore Sony Bravia LCD TV to factory settings, https://www2.hgst.com/portal/site/en/support/warranty/, https://community.wd.com/t/how-does-one-register-hgst-hdds-buyers-remorse-is-setting-in/227030/3, How to Download Files from Google Drive App to iPhone, What You Need to Do If You See a Netflix VPN Error, How to Reply to a Specific Message on Instagram 2020. By default, WD calculates the warranty date from the manufacturing date. From: Western Digital support [mailto:wdsupport@wdc.com] Sent: Monday, February 05, 2018 6:54 AM To: Todd xxxxxxxx Subject: Warranty update request for [Removed due to privacy policy] [ ref:_00DU0Jpn7._5000PfS88e:ref ] Dear TODD, Thank you for contacting Western Digital. By default, WD calculates the warranty date from the manufacturing date. How to Change Registered Mobile Number in Tata Sky, The Big Billion Days – India’s Biggest Sale, Upgrade HDFC Credit Card – Complete Process, How to apply for Teor or Birth Certificate Online in Goa, How to Do Screen Recording in Realme Smartphones, Vivo U10 with Fast Charging 5000 mAh battery available on Amazon, Realme Q is a rebranded version of Realme 5 Pro, Just visit the WD Product Registration page by. Here are some examples of products that Western Digital will not accept for warranty claim: Packaging . Western Digital is cutting the distribution warranty period for Caviar Blue, Caviar Green and Scorpio Blue drives from three to two years. (But hopefully I won’t need the warranty service…. Required fields are marked *. Order Status; Shopping FAQ; Return Policy; Warranty Policy; Support. All trademarks & logos belongs to their respective owners. Select the appropriate option from dropdown list I am not a business or I am registering on behalf of a business. Just visit the WD Product Registration page by clicking here. Leading hard drive manufacturers like Seagate and Western Digital (WD) offer a limited warranty of 5 or 3 years. What does a Blue Dot mean on Facebook Stories and Messenger. I was confused why i got less warranty!! I tried the above method and WD guys updated the warranty of my new hard drive from the purchase date in just one day. Also, warranty of the drive gets started from the date on which you have placed the order.”, It is not an ideal solution, especially since WD owns HGST. Note – Don’t enter the WD- part which is there at starting of the serial number. Click on the link to verify your email address and complete the registration process. Please note that we can only accept RMA requests for customers located(or residing) in Metropolitan France. If you feel that the warranty date needs to be updated from the purchase date, please carefully follow the instructions below: 1. Select the ‘Storage Devices’ option under Hardware.